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A different way to run home services in KL & Selangor

Fastlink Fix is a KL/Selangor home services operator covering aircond, plumbing, electrical and handyman work. We were founded on a specific frustration with how this market works in Malaysia — and we built around fixing that.

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Our principles

What we believe

Three convictions that shaped how we operate.

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Pricing should be published

Most KL home services operators advertise "from RM 40" and quote something different on arrival. We publish actual price ranges, explain what drives high vs low, and quote in writing before we send a technician. If our numbers are higher than the bait pricing on a competitor's ad, that's because our numbers are real.

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Licensing should be checkable

Plumbing work that touches SYABAS infrastructure or strata mains requires a licensed plumber. Electrical work above certain thresholds requires a chargeman. Most operators in this market send unlicensed handymen for both. We don't — and we'll show you our licence numbers if you ask.

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Equipment matters

A plumber with only a manual auger can't clear a grease-heavy sewer line. We invested in a proper hydro jetter (Ridgid via Idemco), thermal imaging for concealed leak detection, and refrigerant recovery equipment that meets the Montreal Protocol R22 phase-out requirements. The right tools aren't optional — they're how the job actually gets done.

Scope

What we do

Aircond service, repair, installation, and chemical wash. Plumbing including leak repair, water heater work, drainage with hydro jetter for serious blockages, and licensed work on mains. Electrical including power points, lighting, ceiling fans, DB box diagnostics. General handyman within scope (we tell you when you need a different contractor).

We operate two AMC structures: Residential with Bronze/Silver/Gold tiers and Commercial priced by property type and equipment.

Coverage

Geographic footprint

KL central, Mont Kiara, Bangsar, KLCC, Petaling Jaya, Damansara, Subang Jaya, Shah Alam, Cheras, Kajang. Outlying areas quoted on case basis.

Standards

Our standards

Written into every invoice.

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1-year workmanship warranty on installations

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30-day warranty on repairs

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Free re-visit if a serviced issue recurs within 30 days (AMC clients)

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SST-registered (8% included in all prices stated)

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Insurance docs and technician IDs ready on request for JMB-strict buildings

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Licence numbers shared on request, pre-visit

Limits

Open about what we don't do

We don't do major structural renovation, fire alarm system installation, lift maintenance, or pool services. When you need those, we'll tell you which trade you actually need and (where we can) point you to operators we've worked with.

Get in touch

We answer WhatsApp within 15 minutes during operating hours (Mon–Sun, 08:00–22:00).

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