verified_user Licensed plumber & chargeman workspace_premium 1-year warranty forum 15-min reply

The technicians who actually show up at your door

No subcontractor roulette. Every technician dispatched by Fastlink Fix is on our payroll, certified for the trade they handle, and accountable to the same warranty record. We publish credentials because trust starts before the technician arrives.

verified In-house team, no subcontracting workspace_premium SPAN · Chargeman · PW4 certified badge Licence numbers on request language EN · BM · ZH dispatch
forum WhatsApp us call Call +60 12-792 5700
groupQuick booking

Get a quote in 15 min

  • forumMessage us on WhatsApp with a photo or short description
  • request_quoteWe send a fixed-price quote within 15 minutes
  • eventYou confirm. Technician arrives within the agreed window
  • verifiedPhoto summary on completion + 1-year warranty on installs
forum Book on WhatsApp

Reply within 15 min · Mon–Sun 08:00–22:00

Meet the team

Four core technicians. Real names, real credentials, real photos to follow once each person has signed off on the upload.

ac_unit

{TBC_BY_SAL_TECH_1_NAME}

Senior HVAC Technician

{TBC_BY_SAL_TECH_1_YEARS} with Fastlink Fix

Lead on aircond service and commercial refrigeration dispatch. Specialist in Daikin inverter PCB diagnosis and Mitsubishi Mr Slim error-code interpretation. Built the chemical wash protocol we use on every job.

Credentials

  • verifiedRefrigeration handling certificate
  • verifiedOEM-trained on Daikin VRV / Mitsubishi City Multi
  • verifiedR32 + R410A refrigerant handling
plumbing

{TBC_BY_SAL_TECH_2_NAME}

SPAN-Licensed Plumber

{TBC_BY_SAL_TECH_2_YEARS} with Fastlink Fix

Licensed under the Water Services Industry Act 2006. Handles strata mains work, condo riser repipe, and concealed leak detection across KL central and inner Selangor.

Credentials

  • verifiedSPAN plumber licence (Air Selangor service area)
  • verifiedHydro jetter operation certified
  • verifiedThermal imaging leak detection certified
electric_bolt

{TBC_BY_SAL_TECH_3_NAME}

Chargeman A0 Electrician

{TBC_BY_SAL_TECH_3_YEARS} with Fastlink Fix

Lead on DB box upgrades, single-to-three-phase conversion, and EV charger installation. Handles TNB applications and PW4-required three-phase commissioning.

Credentials

  • verifiedChargeman A0 (Suruhanjaya Tenaga)
  • verifiedPW4 certified (three-phase commissioning)
  • verifiedEV charger installation certified
support_agent

{TBC_BY_SAL_TECH_4_NAME}

Dispatch & Operations Lead

{TBC_BY_SAL_TECH_4_YEARS} with Fastlink Fix

Coordinates technician dispatch across KL/Selangor. Maintains pre-cleared JMB access lists with major condo buildings. First point of WhatsApp contact for new enquiries.

Credentials

  • verifiedDispatch coordination
  • verifiedJMB liaison for KLCC, Mont Kiara, Bangsar buildings
  • verifiedWhatsApp / triage multilingual (EN / BM / ZH)

Licence numbers are not displayed publicly to protect the individuals; we share them on WhatsApp before each technician arrives so you can verify at the source (SPAN database for plumbers, Suruhanjaya Tenaga for Chargeman certification).

How the team operates

Six practices that show up on every job.

photo_camera

Photo summary on every job

Before, during, after. Sent to your WhatsApp regardless of who is on site. No surprise reveals at handover.

badge

Licence numbers pre-shared

SPAN, Chargeman, PW4 numbers go to your WhatsApp before the technician knocks. Verify at the regulator if you want.

edit_note

Written scope before starting

For anything above a basic callout, a one-line written scope confirms what we agreed on WhatsApp. Stops scope creep.

apartment

JMB-ready paperwork

Insurance, IDs, risk assessment, and method statements pre-filed at most major KLCC, Mont Kiara, and Bangsar buildings.

language

Multilingual dispatch

WhatsApp dispatch handles English, Bahasa Malaysia, and Mandarin. Field technicians cover all three at conversational level.

handshake

Same technician on follow-ups

AMC clients get a dedicated technician. Callout clients get whoever is nearest, but the next visit always reads the prior notes.

Want a specific technician on the job?

WhatsApp dispatch and ask for the discipline. We will tell you who is on rotation and their estimated arrival window.

chat WhatsApp us call Call +60 12-792 5700
chat