verified_user Licensed plumber & chargeman workspace_premium 1-year warranty forum 15-min reply

The credentials we actually hold , not the ones we claim

Most KL home services operators advertise "professional and licensed" without showing the certificate. We list every credential here with the regulator, the authorising law, and where to verify it at source. Licence numbers shared on WhatsApp before each technician arrives.

verified SPAN plumber licence electric_bolt Chargeman A0 + PW4 verified_user MOF Bumiputera Status shield Public liability insured
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Credentials on file

Every professional certification we hold, with the regulator and where to verify.

plumbing

SPAN Plumber Licence

Regulator
Suruhanjaya Perkhidmatan Air Negara (SPAN)
Authority
Water Services Industry Act 2006
Scope
Plumbing work in the Air Selangor service area (Selangor & KL water utility, replaced SYABAS in October 2019). Required for any work touching the utility connection, water meter, or strata building mains.
Verify
Licence number on request, verifiable on the SPAN database at span.gov.my
electric_bolt

Chargeman Certification (A0 / A1)

Regulator
Suruhanjaya Tenaga / Energy Commission of Malaysia
Authority
Suruhanjaya Tenaga Regulations 1994
Scope
Electrical work above defined thresholds (DB box, sub-DB, three-phase systems). Class A0 covers up to single-phase 100A; higher classes for larger systems and commercial scale.
Verify
Certification class and registration number on request
bolt

PW4 Certification (Three-Phase Wiring)

Regulator
Suruhanjaya Tenaga / Energy Commission of Malaysia
Authority
Electricity Regulations 1994
Scope
Three-phase wiring, installation, and commissioning. Required for EV charger installs at three-phase (11kW / 22kW) and for any commercial three-phase circuit.
Verify
Certification number on request
ac_unit

Refrigerant Handling Certificate

Regulator
Department of Environment / Montreal Protocol compliance
Authority
Montreal Protocol on Substances that Deplete the Ozone Layer (Malaysia is a signatory)
Scope
Handling of R22, R32, R410A, R404A, and other refrigerants. Required to legally recover, recycle, or vent any controlled refrigerant (R22 is in active phase-out under Montreal Protocol).
Verify
Certificate on file, available on request
business

SSM Business Registration

Regulator
Suruhanjaya Syarikat Malaysia (Companies Commission of Malaysia)
Authority
Companies Act 2016
Scope
Sdn Bhd registration. Required for any commercial contract, JMB approval, and tender qualification.
Verify
SSM registration number on the invoice footer and Contact page
verified_user

MOF Bumiputera Status

Regulator
Ministry of Finance / Kementerian Kewangan
Authority
Government procurement framework (ePerolehan)
Scope
Qualifies for Government tenders via ePerolehan portal, including JAIS/JAWI/MAIWP mosque and surau maintenance contracts. Pricing preference under set-aside tenders.
Verify
MOF Akaun + Sijil Taraf Bumiputera supplied with every tender response
receipt_long

SST Registration

Regulator
Royal Malaysian Customs Department
Authority
Sales and Service Tax Act 2018
Scope
Sales and Service Tax 8% included in every price quoted. Tax invoice issued for company expense claim or audit trail.
Verify
SST registration number on every invoice
shield

Public Liability + Workmen's Compensation Insurance

Regulator
Bank Negara Malaysia (insurance regulator)
Authority
Standard commercial insurance for site work
Scope
Covers third-party property damage and worker injury on site. JMB-required for most major KL/Selangor condo buildings. Policy details supplied to building management on request.
Verify
Provider name, policy number, and coverage limits supplied with JMB documentation pack

Why we don't publish individual licence numbers on this page

Each licence is held by a named individual on our team. Publishing personal licence numbers in plain text creates a small but real fraud vector (someone scrapes the number and claims to be that person elsewhere). We avoid that.

Instead, the workflow is: when you book a job, our WhatsApp dispatch shares the licence number of the specific technician being dispatched, before they arrive. You verify it at the regulator (SPAN database, Suruhanjaya Tenaga register) at source. This is the same outcome with less risk to the individual.

For tender submissions (mosque/surau, JMB, commercial), full credential documentation is supplied as part of the tender pack. WhatsApp +60 12-792 5700 or email hello@fastlinkfix.com if you need a documentation pack for a procurement process.

Want to verify a specific credential?

WhatsApp dispatch and tell us which trade you need. We share the technician's licence number before they leave the workshop.

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